- Joined
- Oct 4, 2020
- Messages
- 22,714
- Reaction score
- 58,181
- Points
- 113
- Location
- Plymouth.
- Favourite Fishing
- Shore
We used to get the depot manager doing our deliveries for Hermes. Really nice reliable guy. Not had a single problem since Hermes was re-branded to Evri either.
Some of the other couriers are terrible. I ordered a new TV online which arrived with the screen smashed. The courier was ordered to collect and return it the following day. They issued an incorrect collection code and managed to lose the TV for 2 weeks. It was bought through Paypal, and without the correct collection code, they refused to issue a refund, and as good as accused me of pulling a fast one and still having the TV. It took me over 3 months, but I did get my refund. Thankfully, I took photos of the damaged TV proving that it was unuseable.
EDIT: Just checked back through my records. It was DPD that smashed the TV, collected it, and then lost it.